Remote Application Management

Remote Application Services: Securely Manage Your Business Software from Any Location

Our Remote Application Management Services include management of your business software regardless of its location, giving you the flexibility and control you need over your enterprise applications. Manage your applications:

REMOTE APPLICATION MANAGEMENT (RAM)

Remote Application Management by Velocity infrastructure experts frees internal staff to focus on key business initiatives while enabling quick and easy remote application troubleshooting and ensuring proactive management.

RAM SERVICES

  • Functional Application Support for End-Users

  • Technical Application Support

  • Knowledge Management & Transfer

  • Application Administration

  • Application Analytics

  • Remote Hardware Management

RAM SERVICE BENEFITS

  • Increase utilization of your software investment with complete 24/7 technical and 12/5 functional support

  • Gain more time to focus on business results, while Velocity handles day-to-day application management with a dedicated support team

  • Improve software performance with a configuration optimized for your specific application portfolio

VELOCITY APPLICATION EXPERTISE

  • Oracle® E-Business Suite, Oracle Hyperion, Oracle PeopleSoft, Oracle JD Edwards, Oracle HCM Cloud & Oracle Taleo

  • Infor® Lawson & Infor M3

  • SAP (SAP® Basis, SAP ECC™, SAP ABAP, SAP EPM, SAP HANA)

  • Epic®, Kronos®, QlikView®

 

An Infor Total Cost of Ownership Model

A transparent Infor management pricing chart.

View Model