Application Management Services

Complete application support, wherever your software resides.

Velocity Also Provides Application Management Services…

  • On Your Infrastructure
  • On A 3rd Party Infrastructure

Why Application Management Services with Velocity?

Our Remote Application Management Services include management of your business software, regardless of its location, giving you the flexibility and control you need over your enterprise applications. Remote Application Management by Velocity infrastructure experts frees internal staff to focus on key business initiatives while enabling quick and easy remote application troubleshooting and proactive management.

Remote Application Management Services

  • Functional Application Support for end-users
  • Technical Application Support
  • Knowledge Management & Transfer
  • Application Administration
  • Application Analytics
  • Remote Hardware Management

Benefits of Velocity Application Management Services

  • Increase utilisation of your software investment with complete 24/7 technical and 12/5 functional support
  • Gain more time to focus on business results, while Velocity handles day-to-day application management with a dedicated support team
  • Improve software performance with a configuration optimised for your specific application portfolio

Velocity Application Expertise

  • Oracle® E-Business Suite, Oracle Hyperion, Oracle PeopleSoft, Oracle JD Edwards, Oracle Fusion & Oracle Taleo
  • Infor® Lawson & Infor M3
  • Epic®, Kronos®, QlikView®

Realise the full potential of your enterprise applications.

Having an issue with your payroll run?

Our virtual private cloud easily scales to accommodate any requirement. Your dedicated Velocity Customer Program Manager will engage your project teams to plan for the change.

Having an issue with your payroll run?

Contact our Customer Support team. We provide operational and technical support via one team, so we can quickly resolve issues. No multi-party finger pointing.

Wondering if you could do more with your applications?

Our support team regularly reviews your setup to identify ways you can accelerate business processes to improve results. With Velocity, our team works as a trusted advisor to yours, helping your company use enterprise applications to realize the full potential of your business.

Do you have other applications integrated with your enterprise solutions?

The majority of our customers do, and we manage those applications too.  With Velocity’s Universal Cloud Services, we simplify application management by hosting our customers’ full application portfolio, not just selected pieces. Because we do the same for hundreds of customers, we can also provide advice on other applications that may be right for the needs of your business.

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